Effective Business Communication Analysis

Question: Discuss about the Effective Business Communication Analysis. Answer: Introduction: The particular assignment has highlighted the key issues faced by the telecom engineers. Over the past few years, the telecom industry has been experiencing the enormous growth due to the enhanced demand in the domestic and global market (Quintanilla-Dominguez et al., 2013). Hence, the telecommunication engineers always need to focus on producing innovative communicating devices. For conducting the project, the telecommunicating engineer has to face several intricacies (Botsali et al., 2012). In this assignment, as a telecommunicating engineer, I would discuss the important issues at the profession. Besides this, the assignment has also included the recommendations for resolving the issues in an efficient manner. Explanation of problems: In the recent years, most of the telecommunication organizations have been facing intricacies in enhancing the business opportunities in the large demographic market b as well as in the international market. Most of the business analysts have agreed with the fact that the telecom operators have been facing increasing challenges in the modernized digital era (Shan, 2013). Over the past few years, the advancement of technology has reduced the efficiency of the telecommunication. However, the growth of the telecom industry remains unchanged due to the increasing demand across the global platform. In this context, I would highlight the issues, which I face in the professional life. I am a telecommunication engineer, and I have two years of experiences in this particular industry. Firstly, I would like to highlight some of my job responsibilities including team management. Apart from the team management, I need to coordinate with customers and staffs for upholding the good network of GSM. Hence, I can assess that I need to maintain my roles and responsibilities in an efficient manner in order to obtain the good business from the market. When it comes to identifying the issues at my professional sphere, I would like to highlight that the managing customers base is a very important task to me. I had worked two years in the telecommunication sector where I had to maintain the good relationship with the customers by simply understanding the customers concerns in an appropriate manner. In the recent years, the telecom industry has been facing several intricacies due to network fluctuation (Al-Debei, Al-Lozi Fitzgerald, 2013). Hence, it becomes my responsibilities to make the customer understand the concerns. On the other hand, there is high competition in the telecom industry, as the number of companies has been increasing over the past few years. Besides the customer related issues, I have faced in executing the effective communication related issues. I have faced intricacies in conducting the group meeting due to the lack of effective communication. Sometimes, I have faced challenges in conducting the official email, hierarchical problem at the office. Every organization follows a particular hierarchy structure in order to execute the business in an efficient manner. Hence, I have to follow the hierarchy structure of the organization before conducting the group meeting. In some cases, I have to resolve the conflicts among the employees due to a particular decision. Wohlin et al. (2012) have discussed that the effective communication is the integral part in the telecommunication industry, as it facilitates the managers in understanding the intricacies lying in the employees decision. Sometimes, the group member creates conflicts due to taking a particular decision in the business. Consequently, it leads to the lack of tem bonding. Without working together, I would not be able to enhance the business opportunities in an efficient manner. By discussing the responsibilities of the telecom engineer, I can identify that I may have to visit the sites during the needs for solving the problems regarding communicating devices. Besides this, the telecom engineers have to the design and create devices for the telecommunication systems. Moreover, I need to cooperate with the team members. Hence, it is quite difficult for managing both team members and other responsibilities in an effectual manner. Sometimes, lack of time does not allow me to visit many sites altogether. Hence, time management is a big challenge for me. Without managing time, I would not be able to visit my sites properly, which would create the intricacies in maintaining the responsibilities in an appropriate manner. Besides this, when I have to fix the issues of the communicating devices, I face difficulties in understanding some critical issues. Hence, it creates challenges for executing my tasks in a systematic manner. Moreover, as a telecom engineer, I have to inspect the service telecommunication devices minutely in the frequent interval of time. In the recent days, most of the telecommunication organizations have been facing challenging situation due to the devices related issues (Kolawole, 2013). For resolving such device related issues, I have to check the devices on the regular process. Hence, it becomes challenging to me to handle all device related queries in a detailed manner. On the other hand, the customers engagement is one of the main priorities of the organization. Without providing quick resolution, I would not be able to satisfy the customers in the business for the timeline. Consequently, it would result in disengagement of customers, which is a risky situation for any business. The team management is one of the integral parts to the telecom engineers. For managing team, I have to face several issues. In a team, every employee has an individual point of view. Hence, it becomes difficult situation for me to understand all queries of the team members and solve them within the short timeline. Consequently, it creates the poor communication among the employees. Poor communication in the team creates a challenging situation for me to understand their ideas and suggestions for a particular task. On the other hand, the lack of skills and knowledge on the particular subject would create intricacies in solving some tasks (Olsen, 2012). However, I always try to reduce conflicts among the employees for enhancing the workflow in an effectual manner. I carry out most of the work on a project basis with a tight deadline. Within the short timeline, I have to execute the project with conducting the in-depth analysis. It not only creates challenges for the telecom engineer but also increase the chance of submitting the erroneous project. Telecommunication engineer needs to solve the problems according to the situations in order to provide the appropriate solutions with the telecommunication knowledge such as ISDN (Integrated services digital network) communication standards, SONET (Synchronous Optical Networking) and ATM (asynchronous transfer mode) (Gay Benesty, 2012). Hence, the lack of knowledge might create challenges in providing the right solutions to the customers. In most of the cases, I face challenges in designing and creating the devices for the telecommunication system. Due to the continuous improvement in the world of technology, I need to focus on keep innovating features of the products or devices, which I design for the telecommunication system. Sometimes, the lack of financial resource has created difficulties to produce effective communicating devices. Before producing the devices, I need to make presentations about that particular project. Hence, it becomes hard-hitting circumstances for me to make my senior management concur for starting my project in the future. In the competitive market, the organization needs to develop the enhanced communicating devices for engaging the customers in the business (Xia, 2012). Without inventing such pioneering product or services, the organization would not be able to capture the large marketplace in an effectual manner. Sometimes, my limited knowledge of the telecommunication engineering has created challenges to improve or produce innovative products within the short timeline. Hence, it can be assessed that the expansion of knowledge on the particular subject would be able to enhance my skills towards producing the innovative products frequently. Solutions to the problem: For resolving the issues identified in the assignment, I need to follow different strategies. In the recent years, most of the telecommunication organizations have been facing challenges due to the enhanced competition in the domestic and international market. For achieving the goals and objectives of the business, the organization needs to focus on providing the flawless services to the customers. Moreover, the customers complaints need to be analyzed in a detailed manner for enhancing the brand reputation in the domestic market and the global market. As a telecommunication engineer, I have to focus on the customers queries regarding communicating devices. Biddle et al. (2012) have identified that the telecom engineers have to listen carefully to the customers concerns for handling the customers complaint in an efficient manner. On the other hand, the queries need to be conducted in a detailed manner so that the exact issues of the devices can be understood. Without understanding th e issues of the devices, the telecom engineer would not be able to provide the effective solutions to the customers, which might result in disengagement of the customers from the business. Laghari Connelly, (2012) has identified that the problem solving ability of the engineer facilitates the organization in engaging the customers in the business. Without having the quick problem solving ability, the engineer would not be able to satisfy the customers. Hence, it can be assessed that the customer management ability and problem solving aptitude are needed in order to enhance my personal career as well as the business opportunities. I have discussed earlier that I have faced intricacies in managing the team members in an appropriate manner. By discussing the previous literature review, it can be assessed that the telecom engineer needs to follow a particular process for managing team members. For instances, the engineer needs to review all the personnel involved with the team. Without identifying the strength and weakness of the team members, the leader would not be able to understand their potentiality to execute a particular task. On the other hand, Viswanathan Bhatnagar (2015) have identified that the telecom engineer needs to focus on emphasizing the goals and objectives of the project in an efficient manner. Without providing adequate knowledge to the team members about the objectives of the project, the members would not be able to deliver high performance in the business. Besides this, Wohlin et al. (2012) have identified that the task is assigning process must be followed by a particular method. After a nalyzing the strength and weakness of each team member, the telecom engineer needs to provide the project to the particular employee who has adequate knowledge on the meticulous subject. In most of the cases, the higher management in the telecom organizations often avoids in taking feedbacks and suggestion from the existing and new team members. Consequently, it creates intricacies in enhancing the production process in the business. Hence, telecommunication engineer needs to involve himself in the process of accumulating the feedbacks from the team members so that the allocated project can be accomplished within the given timeline. Time management issue is one of the important challenges to the telecommunicating engineers. In most of the cases, the telecommunicating engineers face challenges in accomplishing the project within the given deadline. For conducting a project, the engineers need to go through several stages including project planning, defining the project and its purposes, presenting the project to the higher authority and establishing the timeline for accomplishing the project within the deadline (Lu et al., 2014). Hence, it can be assessed that the particular process needs adequate time for the accomplishment. However, in most of the cases, the telecommunication engineer does not obtain the proper timeline for accomplishing the project in an effectual manner. Hence, the engineer needs to pursue some strategies in order to accomplish the project within the deadline. The project must be started at the right time. Besides this, the project executor needs to have a plan for the unexpected issues. With out planning for unexpected challenges, the telecommunication engineer might not be able to face the sudden intricacies in the project. Consequently, it may increase the time for the project. Finally, the telecommunicating engineer must be focused on communicating with the clients for understanding the goals and objectives of the project. According to Privat (2012), the responsibility of the telecommunicating engineer is to design and create devices for the telecommunicating systems. For designing the enhanced telecommunicating systems, the engineer must acquire the adequate knowledge on the particular subject. For example, the telecommunicating engineer needs to have adequate knowledge of the software that deals with the telecommunicating systems. Hence, the telecom engineer needs to enhance individual knowledge on the particular software through the different learning sessions. Besides this, the telecommunication engineer should have the adequate knowledge in C-language programming (Privat, 2012). Moreover, other basic electrical and electronic knowledge needs to be acquired by the engineer for solving the issues in an efficient manner. Hence, it can be assessed that the particular job role is dependent on the in-depth knowledge on the subject. With the involvement of the enhanced learning sessions and other practic al works, the telecom engineer would be able to improve their individual learning. Consequently, it would facilitate the telecommunication engineer to enhance the workability in an effectual manner. Conclusion: It can be concluded that the particular assignment has highlighted the issues faced by the telecommunicating engineers. Different issues on the of telecom engineer including time management, device creation, team management, device designing have been highlighted. On the other hand, the particular assignment has also identified the recommendations for resolving the particularly discussed issues in an appropriate manner. Hence, I think that the particular assignment would facilitate me in enhancing my working skills in the future. References: Al-Debei, M. M., Al-Lozi, E., Fitzgerald, G. (2013). Engineering innovative mobile data services: Developing a model for value network analysis and design.Business Process Management Journal,19(2), 336-363. Biddle, B., Curci, F. X., Haslach, T. F., Marchant, G. E., Askland, A., Gaudet, L. (2012). 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